At Gaswell Plus Ltd, we are committed to providing safe, fast, and reliable LPG (gas) delivery services to our customers. This Delivery Policy outlines how our delivery process works to ensure convenience, transparency, and customer satisfaction.

1. Delivery Coverage

Gaswell Plus Ltd delivers LPG(gas)  cylinders to selected residential, commercial, and institutional locations within our service areas. Delivery availability may vary depending on distance, accessibility, weather conditions, and operational schedules.

2. Delivery Hours

Our delivery services operate during official working hours. Orders placed outside operating hours may be processed on the next working day.

3. Order Processing

Orders can be placed through:

• Phone calls

• WhatsApp

• Website orders

• Social media platforms

Once an order is confirmed, our team will begin processing and preparing it for dispatch.

4. Delivery Time

We strive to deliver orders as quickly as possible. Estimated delivery times may vary depending on:

• Customer location

• Traffic conditions

• Weather conditions

• Order volume

• Availability of LPG ( gas)stock

While we aim for timely delivery, delays may occasionally occur due to unforeseen circumstances.

5. Delivery Charges

Delivery fees may apply depending on the customer’s location and order size. Customers will be informed of any applicable delivery charges before order confirmation.

6. Customer Responsibilities

To ensure successful delivery, customers are responsible for:

• Providing accurate delivery information

• Being available to receive the order

• Ensuring safe and accessible delivery locations

• Verifying the order upon delivery

Gaswell Plus Ltd shall not be responsible for delays caused by incorrect addresses or unavailable recipients.

7. Safety During Delivery

Safety remains our top priority. Our delivery personnel are trained to handle LPG(gas)  cylinders safely and professionally. Customers are advised to:

• Inspect cylinders upon delivery

• Ensure cylinders are used in well-ventilated areas

• Keep cylinders away from heat sources and open flames

• Report any suspected gas leaks immediately

8. Failed Deliveries

If a delivery cannot be completed due to customer unavailability or inaccessible locations, the order may be rescheduled. Additional delivery charges may apply in some cases.

9. Damaged or Incorrect Orders

Customers should report any damaged, leaking, or incorrect cylinders immediately upon delivery or shortly after receiving the order. Our team will review and resolve the issue as quickly as possible.

10. Cancellation Policy

Orders may be canceled before dispatch. Once delivery is already in progress or completed, cancellations may not be accepted.

11. Changes to This Policy

Gaswell Plus Ltd reserves the right to update or modify this Delivery Policy at any time to improve service operations and customer experience.

Contact Us

For delivery inquiries, support, or assistance, customers can contact Gaswell Plus Ltd through our official phone numbers, WhatsApp, or website customer support channels.

Gaswell Plus Ltd remains committed to delivering safe, reliable, and convenient LPG(gas)  solutions directly to your doorstep.